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Privacy Policy for GPU Server Hosts Limited (TensorHost)

Last updated: 31/01/2026

GPU Server Hosts Limited (trading as TensorHost) (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

We operate this website, provide GPU hosting and related cloud services, and act as the data controller for personal information collected through this site.

Some TensorHost services may have additional privacy, data handling, or security terms that apply specifically to those services.

Where this is the case, those terms will be provided at the time of signup or within the relevant service documentation and will apply in addition to this Privacy Policy.

Registered in England and Wales no. 16543032

Registered office: 203 West Street, Fareham, Hampshire, England, PO16 0EN (TensorHost)

VAT number: 496497322 (TensorHost)

1. Information We Collect

We collect personal data when you:

  • Use the website
  • Contact us by form or email
  • Create an account or purchase services

This may include:

  • Name and contact information (e.g., email)
  • Billing data
  • Website usage details (technical & interaction logs)
  • Device and browser data

2. Use of Cookies and Analytics

We use cookies for essential functionality and to improve the website experience.

We also use Google Analytics to understand how visitors interact with our site.

Analytics may collect:

  • Anonymous visitor statistics
  • Browser and device information
  • Pages visited and interaction events

You may opt out of Google Analytics tracking via your browser settings or available opt-out tools.

3. How We Use Your Personal Data

We use your data to:

  • Provide and manage services
  • Process inquiries and support requests
  • Process payments and invoices
  • Improve our website and services
  • Ensure security and prevent abuse

We do not sell your personal information.

4. Lawful Basis for Processing

We process your data based on:

  • Contract necessity (to provide services)
  • Legitimate interests (analytics and website improvement)
  • Consent (where required)

5. Data Sharing

We may share your data with:

  • Payment processors
  • Service providers (e.g., analytics partners)
  • Authorities, if required by law

We do not share your data for third-party marketing.



6. Data Security

We maintain appropriate technical and organisational measures to protect your data, including secure hosting, access controls, and encrypted communications.

7. International Transfers

Where technical providers or partners are outside the UK/EU, we ensure adequate safeguards under applicable data protection laws.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Meet legal and accounting obligations
  • Resolve disputes



9. Your Rights

Under applicable data protection law (including UK GDPR), you may have rights to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion or restriction
  • Object to processing
  • Data portability

To exercise these rights, contact us at [[email protected]].

10. Cookies

We use cookies to ensure proper website functionality and to analyse usage patterns. You can control cookies via your browser preferences.

11. Changes to this Policy

We may update this policy — we will update the effective date above when we do.

12. Contact

If you have privacy questions, please contact us at:

GPU Server Hosts Limited (TensorHost)

Email: [email protected]