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Our security

At TensorHost, security is a core part of how we design and operate our infrastructure. We take reasonable technical and organisational measures to protect our systems, services, and customer data, and we continuously review our setup as we grow.

Our platform is built with security in mind, including controlled access, monitored infrastructure, and a principle of minimising unnecessary exposure. While no system can ever be guaranteed to be completely free of risk, we work to identify and address issues responsibly and promptly.


Why TensorHost is secure

Physical datacentre security

Our AI datacentre provides multi-layered, defence-in-depth physical security, including:

  • 24/7 on-site security personnel
  • Controlled perimeter access and monitored entry points
  • Multi-factor access controls for secure areas
  • CCTV coverage across all critical zones
  • Secure cages and cabinets for customer hardware
  • Redundant power, cooling, and environmental monitoring

This facility is widely used by financial institutions, telecom providers, and infrastructure operators who require high assurance around physical access and uptime.

Infrastructure-level isolation

TensorHost focuses on dedicated hardware and low-abstraction infrastructure, which reduces shared-risk exposure:

  • No oversubscribed consumer-style virtualization
  • No noisy-neighbour GPU contention
  • Clear hardware boundaries between customers
  • Direct control over your own system configuration

This model is inherently simpler and easier to reason about than heavily multi-tenant, opaque cloud platforms.

Operational security philosophy

We intentionally avoid unnecessary complexity that can increase attack surface:

  • Minimal control-plane abstraction
  • Fewer managed services with hidden permissions
  • Clear responsibility boundaries between us and the customer

You retain full control of your environment, while we secure the underlying infrastructure it runs on.

Jurisdiction and accountability

TensorHost is operated by a UK-registered company, with infrastructure deployed in Europe and North America. We operate under UK and local datacentre jurisdiction, not opaque or extraterritorial arrangements.

This matters for teams that care about:

  • Legal clarity
  • Data handling expectations
  • Knowing who actually operates the hardware

Security by design, not marketing

We don’t rely on vague claims or buzzwords. Security at TensorHost is built from:

  • Trusted datacentre partners
  • Clear physical and logical boundaries
  • Predictable infrastructure design
  • Direct accountability

For customers who value transparency, control, and infrastructure they can actually understand, this approach provides a strong and practical security foundation.

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 If you have security-related feedback or concerns, you can contact us using the address below.

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